oHA web app, digital guest service

Online booking and payment

With oHA, bookings, reservations, or inquiries of any kind can be made and paid online by the guest, which include for example

  • Adventures/Experiences
  • Products
  • Services
  • And much more

Contactless and hygienic digital guest folder

With the digital guest directory, your guests receive hygienically all the required information about their stay, such as

  • Hotel facilities
  • Updates of the region
  • Closed roads and tracks
  • And much more

Individual design

With our online >>Design Editor<< in oHA Base, you get an easy to use tool for building your own Web App with oHA. 

  • Colors and colour scheme
  • Corporate logo
  • Own web fonts
  • Pictograms
  • Images
  • Videos
  • Buttons
  • Text
  • Activities with location
  • News with push notification
  • Channels for bookable offers, tours, information etc.
  • Header/Footer
  • Content
  • and much more

can easily be created and modified.  You can edit the Web App preview directly and results in oHA can be seen immediately after hitting the SAVE button. This enables changes in design and content within a few seconds.


Over 300,000 POIs, events, adventures, hotels, restaurants, and tours with navigation

oHA offers your guests daily location and time-related activities, such as

  • Events
  • Landmarks
  • Shops
  • Tours with navigation
  • And much more

In addition, guests receive all required information based on individual suggestions with the help of artificial intelligence (AI).


Direct communication with guests

oHA offers you a new and innovative way to communicate with your guests via push notifications, and inform them of 

  • Special offers
  • Discounts
  • Blocked of tours
  • Hazard warnings
  • Cancellation of events
  • And much more

Innovative special solution for childcare in oHA

  • Bands with QR codes for children in different colors with the logo/design of the hotel
  • The hotel personnel is supported in the oHA Base administration interface by scanning the bands that children wear in childcare
  • Connectivity of QR code scanners for easy registration and de-registration of children in childcare
  • Quick registration of newly arrived children with information about their stay, unit/room number, date of birth, phone number, etc.
  • Management and noting of additional information about children, such as allergies, (non)swimmers, self-leaving of childcare
  • Age grouping of children (e.g., Minis from 2-6 years and Maxis from 7 to 13 years)
  • Generation of PDF documents for parent/guardian to sign
  • Statistics about childcare

Integration of E-car sharing

Rental of e-cars for guests with extensive and individual regulations.

Example of individual regulations

  • One guest can borrow an e-car only once per stay, for a maximum of one day
  • E-car can always be rented after 6 p.m. for a maximum of half a day on the following day, if it is still available
  • The setting of the point system, points are charged per day and required for the e-car rental (a rental expends a certain number of points) 

Detailed user statistics

Understand your guests better with the help of simple statistics, artificial intelligence, and process mining.

  • What is the time spent on the guest portal
  • Which activities and categories are popular among your guests
  • How does a typical guest behave
  • What influences purchasing decisions
  • What are hot sellers and slow sellers

And much more...

Rental systems

As an optional additional module, oHA offers your guests automatic rental of rides like e-cars.

Reservations for external service providers

With oHA your guests can book a variety of external services such as massages, carriage rides, etc.

Connection to guest`s cards

Digital guest cards can be integrated into oHA for the bookings. Also a connection to existing databases (e.g. reporting) is possible.


Customer Journey

oHA covers the entire customer journey (before arrival to after departure). You can also integrate existing systems into oHA.

GDPR compliant

The entire functionality of oHA is legally checked and is continuously evaluated by lawyers in the event of changes in order to remain GDPR compliant.

Editorial posts

All contents can be prepared graphically. There is also the convenient function of a PDF upload to e.g. present daily news for guests.


Web App without installation

oHA behaves like a native app (iOS/Android) since it is a Progressive Web App (PWA).

Always available, even offline!

As soon as the guest has opened oHA once, all loaded content is saved for later offline use.

Multilingual

oHA is available in multiple languages and automatically selects a language based on the guest’s device.


Case Study - oHA for Woodridge Luxury Chalets

Your benefits with oHA

  • More revenues
  • Less effort
  • 24/7 customer service
  • Better reviews
  • Understanding guests' behavior
  • Attracting and retaining customers